Nov 7, 2016

Update on Payments

Members, as many of you are aware there have been issues that are out of our control with some of the payment processors we're using for cashouts. 
Neteller has stopped accepting any deposits from USA customers and Payza is again having issues with accepting USA deposits as well. We've also been told that Payza is unable to process any ACH (bank withdrawal) or send checks to USA customers. This makes it nearly impossible for us to pay via these methods when we cannot deposit money to them.

For those of you who use Tango Card there have been intermittent issues with the bitcoin processor they use (Snapcard) and frequently they run out of bitcoin. Hopefully this situation will get better with time.

Paypal seems to be the most solid option right now so we're requesting if any of you have a Paypal account and are able to use it to please do so. We want to make sure you're paid. In the meantime we've been searching for replacements for Neteller and Payza and have contacted Skrill and Payoneer. We're also considering adding a bitcoin processor so you can cashout directly to bitcoin. 

We will keep you updated on this as we move forward.


Thank you

Oct 22, 2016

Downloads

Members, it has come to our attention that some advertisers are attempting to use sneaky tactics to get you to open an attachment or popups in an ad. We do not allow any popups or auto downloads in ads so if you happen to see anything like this, first do not open it regardless of what it says. Secondly, report the website to us so we can remove it. Some of these downloads may say, ClixSense $20.00 winner, or Paypal25$GiftCode.exe or something similar to get you to open it. We will NEVER put anything in an ad like this so DO NOT OPEN THESE and report them immediately.
 
Thank you

Oct 4, 2016

Update on hacking

Members we want to keep you informed on what is happening with our recent hack. It has come to our attention that this hacker did get access to our database server for a short period of time. He was able to gain access to this not directly but instead through an old server we were no longer using that had a connection to our database server. (This server has since been terminated).

He was able to copy most if not all of our users table, he ran some SQL code that changed the names on accounts to "hacked account" and deleted many forum posts. He also set user balances to $0.00. 

We were able to restore the user balances, forum and many account names. Some of you were asked to fill out your name again as we did not want to restore this from our backup due to the amount of time it would have taken to get back online.

What does this all mean? Simply put, your ClixSense account information is now much more secure. We did a forced password change as a precautionary measure and many of you have already changed your emails as well. If by chance you have used the same password here as other services (such as your email, Paypal or another PTC, etc..) please make sure you change these passwords too.

To say this past week was a bit stressful is an understatement. It has taught us that regardless of what you do to stay secure, it still may not be enough. We are continuing to improve ClixSense security all around and we will continue to keep you updated on any new developments.